Volunteer Algoma Thursday, February 27, 2020
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Telephone Assurance Volunteer
Canadian Red Cross

On Bus Route Wheelchair Accessible Free Parking Available

Urgency: Average

Number of volunteers needed: 5

Minimum Age: 18

Work Location: Various

Police Check: Not Required

Reference Check: Not Required

Vehicle: Not Required

Smoking: Not Permitted

Language(s): English

Sector(s): Health
Social Services

Work Type(s): Providing Services Directly to People

Program: Telephone Assurance

Duties: The Canadian Red Cross Society, a non-profit, humanitarian organization dedicated to helping Canadians, as well as the most vulnerable throughout the world, is seeking a Telephone Assurance Volunteer to work with the Community Health and Wellness Team. Reporting to the Community Support Services Coordinators, this position brings volunteers into regular contact with older adults who feel isolated from their community in order to provide them with companionship and a connection with their community. Key Responsibilities • Provides regular outbound phone calls to assigned older adult clients, offering companionship, conversation & engagement in meaningful interactions • To provide a sense of security for the individual that there will be consistent contact from the outside world minimum once a week • Provides client centered support including referrals to other services • Maintains timely and accurate records • Reports any health or safety concerns to the Supervisor • Provides monthly activity reports to Supervisor • Contributes to a healthy and safe working environment.

Skills Expected: SKILLS & ABILITIES • Ability to listen and empathize with client concerning personal and/or health-related issues • An ability to accept elderly persons as they are • An ability to respect their confidences • Knowledge and understanding of concerns that might arise with older adults • General knowledge of local community resources and events • Ability to work independently with minimal or distance supervision & as part of an effective team • Clear understanding of privacy and confidentiality • Current Standard First Aid certification, or willingness to take training • This position requires a satisfactory Canadian Criminal Record Reference check and a satisfactory Vulnerable Sector Check. WORKING CONDITIONS • The majority of the work is performed in your own residence • The hours for this position are flexible and dependent on client need and volunteer availability. • A minimum one-year commitment preferred.

Orientation: • Orientation of the Canadian Red Cross and the programs and services offered in the local branch • Orientation of the Telephone Assurance Program

Training: • Training on Red Cross policies and procedures • Training on Telephone Assurance Program with the opportunities to be trained in Client Information Management, Team Building, Communications, etc.

Benefits: • As a volunteer you will provide a sense of security and companionship to an elderly or shut-in person in need of a "friend." • You will benefit from your orientation and from the support provided by the Red Cross and other volunteers • You will develop friendships with those you call

Car Required: No
Start Date: 04/11/2017
End Date: Ongoing
Time Commitment: 1 hours per week
for 2 years.
Time of Day: Morning
Variable Time Schedule
Day(s) Needed: Monday
Season(s): Year Round
Phone: 7057594547
Fax: 7057595865
Email: ssmarie@redcross.ca

5-475 Trunk Rd.
Sault Ste. Marie, ON
P6A 3T1